SHIPPING POLICY

At Abella Storm, we work to process and ship your order as quickly as possible.

ORDER PROCESSING

All orders are processed and shipped within 1–2 business days after purchase.

Business days are Monday through Friday and do not include weekends or major holidays. Orders placed on weekends or holidays will begin processing on the next business day.

During high-volume periods, launches, promotions, or holidays, processing times may experience slight delays.

SHIPPING & DELIVERY

Once your order has shipped, you will receive a confirmation email with your tracking information.

Delivery times vary depending on your location and the shipping method selected at checkout. Please note that the estimated delivery timeframe provided by the shipping carrier begins after your order has been processed and shipped.

Abella Storm is not responsible for carrier delays once a package has been transferred to the shipping provider.

TRACKING YOUR ORDER

Please allow up to 24–48 hours after receiving your shipping confirmation for tracking information to update.

Customers are responsible for monitoring their tracking information and ensuring someone is available to receive the package when necessary.

INCORRECT SHIPPING INFORMATION

Please review your shipping address carefully before completing your order.

Abella Storm is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing.

LOST, STOLEN OR DELAYED PACKAGES

Once a package has been shipped and accepted by the carrier, Abella Storm is not responsible for lost, stolen, or delayed packages.

If your tracking information shows that your package has been delivered but you have not received it, please contact the shipping carrier directly to begin an investigation.

QUESTIONS

If you have any questions regarding your order or shipping status, please contact Abella Storm customer support and include your order number for faster assistance.